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Terms of Use

Last updated: 13-09-2026

These terms are the agreement between you and PriceVero Pte Ltd ("PriceVero", "we", "us") for the PriceVero website at www.pricevero.com, the PriceVero Chrome extension, your account, and everything they produce. Signing up is taken as acceptance of these terms. If you do not agree to them, do not create an account and do not use PriceVero.

1. Who you are contracting with

PriceVero is operated by PriceVero Pte Ltd, a private limited company incorporated in Singapore, UEN 202635872N. PriceVero Pte Ltd is the party you contract with, the party that receives payment for any plan, and the party responsible under these terms. The same name and UEN appear on every receipt we issue.

Notices under these terms — including legal notices — should be sent to support@pricevero.com, and a notice we send to your account email address is validly given.

2. How you accept these terms

Creating a PriceVero account is taken as your acceptance of these terms and as your acknowledgement of our Privacy Policy — whether you sign up with an email address or through Google, and whether or not you read this page first. These terms and the Privacy Policy are linked on the sign-up screen itself and in the footer of every page on this site, and it is your responsibility to read them before you sign up.

Installing or using the extension, signing in, and continuing to use PriceVero after a change to these terms are each also taken as acceptance of the version then in force. The version in force is the one published on this page under the date at the top. We record the date your account was created and we archive earlier versions of these terms, so the version you accepted can be identified.

If you use PriceVero on behalf of a company, agency or other organisation, you accept these terms for that organisation as well as for yourself, and you confirm you are authorised to do so.

3. What PriceVero is

PriceVero reads a listing page only at your request — through the browser extension on a page you are viewing, or when you paste a link or type a price on this site — and shows a rating from 0 to 100, banded A to E, comparing an asking price against transaction and tenancy records lodged with the Urban Redevelopment Authority (URA), HDB's published resale data, and other government datasets named on our pages, together with the evidence behind it and a tenancy signal read from the listing's own description.

In these terms:

• the Service is the website, the extension, your account, our APIs behind them, and everything we make available through them;
• the Output is everything PriceVero shows you about a specific property — the 0–100 rating, the A–E band, the sub-scores and lens readings, the comparable transactions as we select and arrange them, the evidence sheets, the charts and maps, and any report generated from them, branded or not;
• Your Content is what you supply — your name, photograph, logo, agency and CEA registration details, notes, saved projects, alert rules, and anything you type into our forms.

We cover residential (condominiums and executive condominiums), HDB resale flats and industrial property. Each is scored on its own scale and the scales are never compared with one another. Commercial property may be covered on the extension without a rating. Coverage, supported portals, models, weights, data sources and features change as the product develops, and some features are marked as new, beta or coming and may change or be withdrawn.

An Output is a dated computational estimate. It reflects the evidence and the model as they stood on the date shown on it, and the same property may rate differently later when new transactions are lodged or the model changes. Transactions are lodged with URA roughly two to four weeks after they happen, so the most recent sales are not visible to us either.

4. What PriceVero is not

A rating is an aid to research — not a professional valuation. Property valuation is a licensed activity in Singapore; PriceVero is not a licensed valuer, and a PriceVero rating carries none of the legal weight a formal valuation does. Where a formal valuation is needed — for lending, for stamp duty, for a court or for a transaction — instruct a licensed valuer.

PriceVero does not provide, and nothing in the Output is:

• investment, financial, legal, tax, mortgage, CPF or accounting advice;
• due diligence on a property's condition, title, tenure, tenancy, planning, zoning or regulatory status;
• a recommendation to buy, sell, rent, lease, lend against, or make any particular offer on any property;
• a guarantee of transaction price, rental income, yield, availability, financing, approval, or future performance of any kind.

You are responsible for independently verifying anything material with the relevant authority or a qualified professional before you act. No relationship of adviser and client, agent and principal, or valuer and instructing party arises between you and PriceVero.

5. Eligibility and your account

• You must be at least 18 years old. If you use PriceVero for an organisation, you confirm you are authorised to bind it, and these terms bind it as well as you.
• An account is required, by email or Google. Give accurate information and keep it current.
• Your account is personal to you. Keep your password and sign-in secure, do not let anyone else use your account, and tell us at support@pricevero.com as soon as you think it has been compromised. You can sign out of other devices from your account page.
• You are responsible for everything done through your account until you tell us it has been compromised.

6. Your data

What we hold about you is set out in our Privacy Policy, which forms part of these terms. In summary:

• We do not give your data to any third party. We do not sell it, rent it, trade it, or share it with advertisers, data brokers, property portals, agencies or anyone else, and we do not use it to advertise to you.
• We use it only to run PriceVero and to make the product better — to provide the Service to you, to meter your allowance, to support you, and, through analytics tools, to understand how the product is used and improve it. Analysis for product improvement is done in aggregate wherever it can be, and its purpose is a better product, never a profile sold on.
• The suppliers that run the Service for us are not an exception to this. Sign-in, hosting, email and analytics are operated for us by providers under contract; they process data strictly on our instructions, only to deliver or measure the Service, and they may not use it for their own purposes. Those providers are named in the Privacy Policy.
• We disclose data outside that only where the law requires it.
• You may ask us for a copy of your data, ask us to correct it, or delete your account and its data, at support@pricevero.com or from your account page.

Where you enter someone else's personal data — a client's details on a branded report, for example — you are responsible for having a lawful basis to do so under the Personal Data Protection Act, and we process it only to produce what you asked for.

7. Free allowance

New accounts get, once, twenty free ratings and five detailed reports; after that the free allowance is five ratings a calendar month, and further reports need a paid plan. Ratings and reports are counted separately. A rating or report is counted only when one is actually shown to you — opening the panel, reading these pages, browsing project pages, or signing in does not consume the allowance. Price alerts are a paid-plan feature. Use beyond the free allowance requires an active paid plan.

8. One account, one device at a time

Each PriceVero account may be signed in on one device at a time. This is a deliberate policy rather than a technical limitation: plans are sold per individual user, and sharing one paid account across several people or devices is not permitted. To switch devices, sign out on the original device first. We may suspend or terminate accounts we reasonably believe are shared or used to circumvent this.

9. Plans, payment and refunds

The current plans, prices, allowances and features are set out on our pricing page, which forms part of these terms. Where the order or request you submit conflicts with anything else, the order controls; where general marketing copy conflicts with the pricing page, the pricing page controls.

• Currency and tax. All prices are in Singapore dollars. PriceVero is not GST-registered, so the price shown is the price payable and no GST is added. If we become GST-registered we will say so before charging it.
• How you pay. By card, at checkout on this site. The card form is served by our payment provider, Airwallex, inside their own frame — your card details go to them and never to us. We receive confirmation that a payment succeeded, the amount, and the last four digits of the card. We may also enable a plan by hand on PayNow or bank transfer if you ask us to.
• When the term starts. Your term starts when the payment succeeds and the plan is enabled on your account, and runs for the period stated on the plan — ninety days for the Personal pass, or monthly or annually for a rolling plan.
• Automatic renewal. The Investor and Professional plans renew automatically until you cancel. The amount, the billing interval and the renewal itself are shown on the checkout page before you pay, and repeated in the receipt we email you each time. We charge the card you saved, on the same date each period, at the price you are on. The Personal House-Hunt Pass does not renew: it is a single payment for ninety days and nothing further is charged. Any change of price takes effect only from your next renewal, and a founding price stays as it is for as long as the plan stays active.
• Refunds. Seven days, no questions asked, from the day the plan is enabled — email support@pricevero.com and we refund the payment in full, net of any card or bank charges our payment provider does not return to us. After seven days a paid term is not refundable except where the law requires it or where clause 17 applies.
• Cancelling. You may cancel at any time, yourself, from the Billing section of your account page — no email and no notice period. Cancelling stops the next renewal; it does not end the period you have already paid for, which runs to its end, after which the account reverts to the free allowance.
• Unused allowance. Ratings, reports and alerts are allowances for a period, not credit you have bought. They reset each period and do not carry over, and they have no cash value.
• Non-payment. If a renewal payment fails, our payment provider retries it over the following days and tells you. Your plan stays on while those retries run. If none succeeds, the plan lapses at the end of the period you have paid for and the account reverts to the free allowance; we do not cut you off part-way through a period you have paid for.
• If we withdraw a paid plan. If we permanently stop providing a paid plan you have already paid for, and you are not in breach, we refund the unused part of your term on a pro-rata basis.

10. Your licence to use the Output

The Output is produced by our own model and remains ours. Subject to these terms and to your plan being current, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Output as follows.

Every plan

• Use the Output to inform your own property decisions — buying, selling, renting out, or holding.
• Show or send the Output to people involved in that same transaction: your spouse or co-owner, your own agent, your banker, your lawyer.

The Professional plan, additionally

• Use the Output in the course of your own licensed agency work, and show it to a specific, identified client you are advising on a specific property.
• Generate branded reports carrying your name and CEA registration number and give them to that client, with our branding and watermark intact and unaltered.

That is what "commercial use" means on the Professional plan, and it is the whole of it: advising your own clients. It is a licence to use the Output in your practice, not a licence to republish it. Team arrangements, where we grant them in writing, carry the same commercial-use licence for each named seat and no more.

What the licence does not permit, on any plan

Without our prior written agreement, you must not:

• Publish or display the Output, or anything derived from it, on any website, application, portal, listing page, social media account, advertisement or other publicly accessible surface — including your own or your agency's.
• Transfer the Output into another system: a CRM, a database, a spreadsheet or analytics product, a chatbot or assistant, or any other tool that stores or re-serves it, beyond keeping a copy of a report you generated for a client you are advising.
• Redistribute, resell, sublicense, syndicate or share the Output, whether for a fee or free of charge, and whether on its own or as part of another product or service — including to colleagues at your own agency who do not hold their own subscription.
• Use the Output to build, train, fine-tune, benchmark or validate any model, index, score, automated valuation product or dataset, whether your own or a third party's.
• Extract systematically: query the ratings in bulk or by automation, walk a series of prices for the same unit, or otherwise collect Output in a way designed to reconstruct our benchmarks, our fair-value estimates or our scoring model. Each rating is licensed as an answer to a question you are actually asking about a property.
• Remove, obscure, crop or alter our branding, watermark, disclaimer or the date of the evidence on any report or export.
• Present the Output as your own work, as a valuation, or as the output of a licensed valuer.

What these restrictions are, and what they are not

The restrictions above are ours, and they apply to the Output — our selection, arrangement, analysis, presentation and branding. They do not limit, and cannot limit, any right you obtain directly from a public source. The transaction and tenancy records our reports reproduce are published by the Urban Redevelopment Authority and by HDB under the Singapore Open Data Licence version 1.0. The management corporation details we show — the managing agent, the MCST number and the number of strata lots — are published by the Building and Construction Authority on the same licence, and the same applies to them. You may obtain those same records from those publishers and use them on that licence's own terms, whatever these terms say about our reports. What you may not do is take them out of our Output, which is a different thing from the records: it is what we made of them.

What stays ours, and what stays yours

PriceVero and VeroIndex — the model, the scoring methodology, the weights and calibrations, the selection and arrangement of comparables, the report design, the derived analytics, the compiled databases, the software, and the trade marks and all other intellectual property in them — remain ours. Nothing in these terms transfers any ownership, and no licence is granted by implication. In particular, no plan includes a data licence, a feed, an API, or any right to bulk access. Those are licensed separately, in writing, on their own terms; a subscription is a seat, and a seat is a right to use the product, not the data behind it.

Your Content stays yours. You keep ownership of your name, photograph, logo, agency details, notes and anything else you supply. You grant us a limited, worldwide, royalty-free licence to host, process and display Your Content solely to provide the Service to you — for example to place your branding on a report you generate — and that licence ends when you remove the content or close your account.

We claim no ownership of raw public facts merely because they appear in an Output. Public records used as inputs — transactions and tenancy contracts lodged with URA, HDB's published resale data, and the government datasets named on our pages — remain subject to their own licences, are attributed where those licences require it, and are not ours to give. Nothing on our pages should be read as suggesting that any government body endorses PriceVero.

If the licence is breached

The licence ends immediately if you breach it. Because the Output is the product itself, unauthorised republication or extraction causes harm that money is unlikely to repair, so we may seek an injunction or other equitable relief in addition to any other remedy.

11. Branded reports and professional use

If you put your name, photograph, agency or CEA registration number on a report, you:

• warrant that those details are accurate, current and yours to use, and that you are authorised by your agency to use them this way;
• remain solely responsible for complying with the Estate Agents Act, the Council for Estate Agencies' rules and practice guidelines, and your agency's own policies;
• must not present the report, or anything in it, as your own valuation, as a valuation by a licensed valuer, or as your own professional opinion of value;
• must give the report only to a specific client you are advising, and keep our branding, watermark, disclaimers, methodology caveats and evidence date intact;
• must have a lawful basis under the Personal Data Protection Act before entering any other person's personal data into our forms, and are the controller of that data.

We are not responsible for anything you add to, say about, or claim on the basis of a report, or for how you present it to a client.

12. Acceptable use

• Do not attempt to circumvent the free allowance, the device restriction, or any other access control.
• Do not scrape, reverse-engineer, decompile, or systematically extract data from PriceVero's services beyond normal use of the extension and the website.
• Do not query the ratings — whether by pasting links, by the price check, or by any other means — in a systematic or automated way designed to reconstruct our benchmarks, fair-value estimates or scoring model, in bulk or by probing many prices for the same unit. See Your licence to use the Output above for what the ratings and reports may and may not be used for.
• Do not interfere with the Service, its security, or anyone else's use of it.
• Do not use PriceVero for any unlawful purpose.

13. The portals and other third parties

PropertyGuru, CommercialGuru, EdgeProp and 99.co are independent services with no affiliation to PriceVero. We do not control their availability, their content, their pricing or their terms, and we are not responsible for any of them. Their names and marks belong to their owners; a link is not an endorsement in either direction. You remain responsible for complying with the terms of any third-party site you use PriceVero alongside. We may add or discontinue support for a portal at any time if access, technical conditions or legal requirements change.

We rely on third-party providers to run the Service — for sign-in, hosting and email, named in our Privacy Policy.

14. Availability of the service

We aim to keep PriceVero available, but we do not guarantee any level of uptime unless a separate written agreement says otherwise. The Service may be unavailable for maintenance, for reasons outside our control, or because a portal, browser or data source has changed. The extension depends on Google Chrome and on the portals' own pages, and either can break it without notice. We may change, add or withdraw features, models and coverage as the product develops; where a change materially reduces what a paid plan does, clause 18 applies.

15. Your indemnity

You will indemnify us against claims brought by anyone else against us, and against the losses, damages, costs and reasonable legal fees we suffer as a result, to the extent they arise from:

• Your Content, or branding or registration details you were not entitled to use;
• presenting an Output as a valuation, as your own work, or as the output of a licensed valuer;
• your breach of these terms, of the licence, of a portal's terms, or of intellectual property, privacy or professional rules;
• unauthorised republication, extraction or resale of the Output;
• unlawful or fraudulent use of your account.

This indemnity is limited to losses that arise reasonably and directly from your breach or misconduct, and does not apply to the extent the claim is caused by our own breach or negligence. We will tell you promptly about any claim, will not settle it without your agreement, and will let you control the defence if you ask, at your cost.

16. No warranty, and limits on liability

The Service and the Output are provided "as is" and "as available". Ratings are derived from third-party listing pages and from historical records, and while we aim for accuracy we do not warrant that the data or the Output is complete, current, accurate or error-free, or that the Service will be uninterrupted. To the fullest extent the law allows, all warranties, conditions and terms implied by statute or common law are excluded.

Nothing in these terms limits or excludes our liability for fraud or fraudulent misrepresentation, for death or personal injury caused by our negligence, or for anything else that cannot lawfully be limited or excluded. Nothing in these terms affects your statutory rights as a consumer.

Subject to that, we are not liable for:

• indirect, consequential or special loss of any kind;
• loss of profit, revenue, business, opportunity, anticipated savings, goodwill, reputation or data;
• any loss arising from a property transaction you did or did not enter into, a price you offered or accepted, financing you did or did not obtain, or an opportunity you missed;
• any loss arising from a decision you or anyone else took on the basis of the Output.

Subject again to the carve-outs above, our total liability to you for all claims connected with the Service, in contract, tort (including negligence), statute or otherwise, is capped in aggregate at:

• S$100, if you are on the free plan; and
• the greater of S$100 and the fees you paid us in the twelve months before the claim arose, if you are on a paid plan.

These limits are a deliberate allocation of risk and are reflected in what PriceVero costs. They do not apply to your obligation to pay fees, to the licence and intellectual property provisions in clause 10, or to your indemnity in clause 15.

17. Suspension and termination

• You may stop using PriceVero and close your account at any time, from your account page or by emailing us.
• We may suspend immediately, without notice, where we reasonably believe there is a security threat, fraud, scraping or automated extraction, misuse of our intellectual property, account sharing in breach of clause 8, or unlawful conduct — and terminate if it is serious or repeated. In those cases no refund is due.
• For any other breach that can be put right, we will tell you what is wrong and give you a reasonable period — normally 14 days — to fix it before we suspend or terminate.
• For non-payment, we may suspend paid features after telling you, and restore them on payment.
• If we permanently withdraw a paid plan you have already paid for, and you are not in breach, we refund the unused part of your term pro rata.
• After termination your licence to the Output ends and you must stop using it, except that you may keep and continue to use reports you had already lawfully given to a client. We keep and delete account data as described in our Privacy Policy.

Clauses 4, 6, 10, 11, 15, 16, 17, 19 and 20 survive the end of these terms, along with any other provision that by its nature is meant to.

18. Changes to these terms

We may update these terms as the product develops. For material changes we will give notice by email or in the product at least 14 days before they take effect, or longer where that is reasonable. Non-material changes take effect when published under the date at the top of this page.

• Changes do not apply retrospectively and do not remove rights you have already accrued.
• Changes to fees or to renewal terms take effect only at your next renewal, unless you expressly agree otherwise.
• If a change materially and adversely affects a paid plan you have already paid for, you may cancel before it takes effect and we will refund the unused part of your term pro rata.
• We keep earlier versions of these terms, and a record of the version you accepted and when. Ask us for either.

Continuing to use PriceVero after a change takes effect confirms your acceptance of the current version.

19. General

• Order of precedence. If these documents conflict, the order is: the order or request you submitted and we accepted; the pricing page; these terms; then any other guidance on the site.
• Entire agreement. These terms, the pricing page and the Privacy Policy are the whole agreement between us on this subject and replace anything said earlier. Neither of us relies on any statement not written in them — but nothing here excludes liability for fraudulent misrepresentation or your statutory consumer rights.
• Confidentiality. If we give you access to non-public information about the product — pre-release features, pricing offered to you individually, or anything marked confidential — keep it confidential and use it only to use PriceVero.
• Feedback. If you send us suggestions, we may use them freely and without obligation, payment or attribution. You keep any rights you had; we simply are not restricted by them.
• Events outside our control. Neither of us is liable for failing to perform because of something genuinely outside our reasonable control, including outages at our providers, network failures, changes forced by a third-party platform, industrial action, or acts of government.
• Assignment. You may not transfer your account or your rights under these terms. We may transfer ours as part of a reorganisation, merger or sale of the business, as long as your rights are not reduced.
• No third-party rights. Nobody other than you and us may enforce these terms. The Contracts (Rights of Third Parties) Act 2001 does not apply — in particular, nobody who receives a report you forwarded acquires any right under it.
• Relationship. Nothing here creates a partnership, joint venture, agency, employment, fiduciary or professional-client relationship between us.
• Severability, waiver and remedies. If a provision is unenforceable, the rest stands and the provision is read down to the minimum extent needed. Not enforcing a right is not a waiver of it. Our remedies are cumulative.
• Notices. Send notices to support@pricevero.com; we send them to your account email address. An emailed notice is treated as received on the next business day in Singapore.

20. Governing law, complaints and disputes

These terms, and any dispute arising out of them or the Service, are governed by the laws of Singapore.

Talk to us first. If something has gone wrong, email support@pricevero.com with what happened and what you would like done. We will acknowledge within 3 business days and try to resolve it within 30 days. Most things end there.

If we cannot resolve it, both of us submit to the exclusive jurisdiction of the courts of Singapore — except that this does not take away any right you have as a consumer to bring a claim where the law says you may.

Contact

Questions about these terms: support@pricevero.com. See also our Privacy Policy.